Rate match guarantee
You won't find a better deal anywhere else and if you do we will pay the difference!
Who we are
Jigsaw was founded by James Phipps in 2001, after leaving his job at a national estate agency. After years on the inside, he realised something had to change: mortgage advice was being treated as a formality, not a priority, and customers weren’t getting the guidance they truly needed.
James knew there was a better way. He launched Jigsaw as an independent, client-first mortgage and protection service, one where people come first, not property sales. That principle still defines everything we do today.
Your team of experts
We’re a small, close-knit team of four fully qualified advisers, with a combined experience of over 100 years in the industry:
- Three mortgage specialists to help you secure the right loan, lender and rate for your unique situation
- One dedicated protection adviser to ensure your family and home are financially protected
Everyone at Jigsaw plays a vital role in your journey, from your first chat through to completion and beyond.
What we do and why it matters
We offer more than just mortgage advice. When you work with Jigsaw, you get comprehensive support from start to finish, including:
Independent mortgage advice from across the whole market
Life insurance, critical illness and income protection tailored to your needs
Property negotiation support to help you avoid overpaying or making rushed decisions
Trusted solicitor referrals and guidance through legal stages
Ongoing advice, not just at application, but whenever you need us
Independent. Experienced. Regulated.
We’re proud to be completely independent, which means we’re not tied to any lender, estate agent or bank. That gives us the freedom to find the best deal for you, not the one that benefits someone else.
Jigsaw is CEMAP qualified and regulated by the Financial Conduct Authority (FCA), giving you peace of mind that our advice is held to the highest standards of ethics, transparency and care.
And just to make sure you’re completely confident, we offer a mortgage price guarantee:
If you find a better deal elsewhere, we’ll pay the difference.
What makes us different?
We know how stressful this process can feel. Our clients come to us confused, frustrated, or unsure of what to do next. That’s why our job isn’t just to recommend a mortgage, it’s to guide you through the entire journey.
With Jigsaw, you get:
Clear, jargon-free advice
Full transparency around fees, costs and timelines
A team that treats your money like it’s our own
Hands-on support at every stage
Personalised recommendations based on real experience, not sales targets
We don’t work for the banks. We work for you.
Let's have a conversation
Whether you're buying your first home, moving somewhere new, or reviewing your protection needs, we’re here to help you make the best possible decisions with confidence.
Get in touch today to book a free, no-obligation appointment.
We’ll listen, answer your questions, and help you put the right pieces in place, so you can move forward with clarity and peace of mind.
Find out what you can afford in minutes
Understanding what you can realistically afford is the first step toward a stress-free homebuying journey. Our affordability tool gives you a quick and accurate estimate of how much you may be able to borrow based on your income, expenses, and deposit.
It’s completely free to use, doesn’t affect your credit score, and takes just a couple of minutes. Whether you’re a first-time buyer, moving up the ladder, or simply exploring your options, our tool can help you plan with confidence and avoid unwanted surprises later.
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