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Rate match guarantee

You won't find a better deal anywhere else and if you do we will pay the difference!

We take the puzzle out of mortgages.

At Jigsaw, we believe getting a mortgage or protecting your family’s future shouldn’t feel overwhelming. That’s why we’ve spent the last 23 years making the process simpler, clearer and more personal for thousands of people across the UK.

A-company-director-signing-the-mortgage-contract
Couple touring new house

Who we are

Jigsaw was founded by James Phipps in 2001, after leaving his job at a national estate agency. After years on the inside, he realised something had to change: mortgage advice was being treated as a formality, not a priority, and customers weren’t getting the guidance they truly needed.

James knew there was a better way. He launched Jigsaw as an independent, client-first mortgage and protection service, one where people come first, not property sales. That principle still defines everything we do today.

Your team of experts

We’re a small, close-knit team of four fully qualified advisers, with a combined experience of over 100 years in the industry:

  • Three mortgage specialists to help you secure the right loan, lender and rate for your unique situation
  • One dedicated protection adviser to ensure your family and home are financially protected

Everyone at Jigsaw plays a vital role in your journey, from your first chat through to completion and beyond.

What we do and why it matters

We offer more than just mortgage advice. When you work with Jigsaw, you get comprehensive support from start to finish, including:

We’re here to make sure you get the right mortgage, understand your options, and feel confident every step of the way, whether you're a first-time buyer, home mover, landlord or remortgaging your current home.

Independent. Experienced. Regulated.

We’re proud to be completely independent, which means we’re not tied to any lender, estate agent or bank. That gives us the freedom to find the best deal for you, not the one that benefits someone else.

Jigsaw is CEMAP qualified and regulated by the Financial Conduct Authority (FCA), giving you peace of mind that our advice is held to the highest standards of ethics, transparency and care.

And just to make sure you’re completely confident, we offer a mortgage price guarantee:

If you find a better deal elsewhere, we’ll pay the difference.

What makes us different?

We know how stressful this process can feel. Our clients come to us confused, frustrated, or unsure of what to do next. That’s why our job isn’t just to recommend a mortgage, it’s to guide you through the entire journey.

With Jigsaw, you get:

Clear, jargon-free advice

Full transparency around fees, costs and timelines

A team that treats your money like it’s our own

Hands-on support at every stage

Personalised recommendations based on real experience, not sales targets

We don’t work for the banks. We work for you.

Let's have a conversation

Whether you're buying your first home, moving somewhere new, or reviewing your protection needs, we’re here to help you make the best possible decisions with confidence.

Get in touch today to book a free, no-obligation appointment.

We’ll listen, answer your questions, and help you put the right pieces in place, so you can move forward with clarity and peace of mind.